InReach - Strategies for Gathering Knowledge from the Front Lines - Part 2

The need to understand how operations are going in the field has never been more important. Historically, transit planners have focused on public outreach to inform decision making but have often overlooked “inReach” as part of the planning process. This session includes four different perspectives on incorporating operator input into service planning projects and initiatives. These case studies will provide strategies that can be applied as we all look for ways to gather more information from the front lines to adapt service to ever changing conditions.